Operation + Maintenance

B2B marketing demands some important distinctions to B2C in ongoing operations.
Much more often permanent installations like customer centers, showrooms and extranets
need the experience of the diligent project or site manager than in the B2C environment of multi-million
ad campaigns.
We have the tools, the experience and the right attitude for those projects and facilities.

Made-to-measure:

When made-to-measure is required for operation and maintenance, we not only support concept and process design but also the respective project phases.
For example with assistance during the replacement of showcases when staging new ones or via ongoing content control on your website.

 

 

 

Standard modules:

During operation both cost reduction and
increase in output and quality is feasable.

The first we achieve by proven standard 
processes. The second we facilitate with
experience in the ramp-up and ramp-down
phases which are often neglected.

One example: We carefully document
a reception desk or feedback process
because this process can be used again
at other events and in trainings.